Use Case · Voice & Chat
RFQs, quoted on the first ring.
A buyer calls for a price on a machined part. Ryku AI answers in your firm's voice, captures the material, quantity and tolerance, logs a complete enquiry to estimating, and gives an honest lead time, no missed call, no voicemail tag.
The sample call
Hear a sample RFQ, handled end to end.
Good morning, you've reached Ryku Precision. This is the Ryku assistant, how can I help?
Hi. I need a quote for a machined bracket, 316 stainless, around five hundred off.
Happy to help. Can I take the company name and a contact number to start the enquiry?
It's Maros Engineering, and the number is oh-seven-nine-double-oh, one-two-three-four-five-six.
Thank you. Do you have a drawing with the tolerances and finish, and is this a one-off or a repeat schedule?
I've got a drawing, general tolerances, bead-blast finish. Likely a monthly repeat.
Let me just check current turning and milling capacity for that volume. Bear with me one moment.
We can take it. Send the drawing to estimating and, with material in stock, we're quoting inside two working days. Can I take your email?
Yes, it's buying at maros dash eng dot co dot uk.
Got it. Logged as a five hundred off, 316 stainless bracket, monthly repeat, flagged to estimating. You'll have a quote within two working days.
The problem
A missed RFQ is a missed order.
Estimators can only hold one phone at a time. The second caller hits voicemail, the after-hours enquiry becomes tomorrow's callback, and the incomplete RFQ stalls for days while someone chases the missing detail.
How Ryku handles it
Every enquiry captured, scoped, and logged.
The voice agent answers 24/7, asks the right qualifying questions (material, quantity, tolerance, finish), checks the enquiry is complete against your knowledge base, and drops a structured RFQ straight onto the estimating desk with an honest lead time already quoted.
Start
Put your phones on the front foot.
Hear Ryku AI take an RFQ in your own firm's voice, then decide where it earns its place first.